Why SWICs' different from some of those other guys:

We don't rely on vendor alliances
Many technology companies have a packaged "solution" to sell, and therefore think they can remedy problems without listening to the client. The solutions they offer are based on alliances with hardware and software vendors, rather than what is best for your company.

We are concerned about your needs
Because we are not a sales company, we are free to explore all possible solutions. We are a true consulting firm serving the best interests of our clients. Most of our clients are small to mid-sized businesses that need an objective voice to interpret technology - an advocate.

We approach problems from the perspective of your needs, helping you to choose the best options for your company. The solutions that we propose will never be based on our ties to a vendor. They will always be based on a complete evaluation of your needs and our experience in the real world.

We cover all the bases And we do work in the real world. We believe that a consultant's role should encompass all aspects of technology. We can help make your existing technology better meet your needs. But if you need to buy new hardware or software, we will help you find the most cost-effective source, and help you integrate it with your existing systems.

What SWIC does:

What we work on
We provide services for Windows and LINUX computers. We work with desktops, laptops, servers, network equipment, and firewalls. We provide complete integration services so none of your systems are ignored. If you have problem with something not listed give us a call and we may be able to work on it too!

Who we work for
We serve small to mid-sized businesses. If you have found it difficult to obtain support from other companies or you seem always to be told that you must buy something to solve your problems, we are in business for you. We focus on filling the gap left by computer dealers who are interested primarily in sales and consulting firms focused only on niche markets. No matter how small or large your needs may be, we can help.

When we can't do something
No we aren't jacks-of-all-trade. Either we know how to tackle a problem or we know someone who can. Referrals are something we do not hesitate to make or coordinate. Our approach is not an all-or-none proposition. If we are unable to handle your problem we will put you in contact with the right people for the job, even supervising the project if necessary.

What we do
We provide troubleshooting, technical support, and consulting for stand-alone and networked computers. Whether you are a company that needs help with an existing network or a business looking to set up a new one, we can help you. We offer technology-related services that encompass all of your computer related needs.
We will work with you to provide an end-to-end solution custom tailored to meet your needs. This includes the design and specification of systems, assistance in finding the right price and purchasing, planning the installation, installing the system(s) and software, establishing routines and procedures for maintenance and backups, troubleshooting when problems arise and upgrading systems when the time comes.

Why you need computer support:

You can't run you business without computers!
Imagine your main server or other key computer just crashed. What happens to your business?

• How fast can you have the server / key computer back up and running? One hour? One Day?
• Are there current back ups for critical data?
• Do you know if the backups will actually work in an emergency? Have they been tested? Certain types of backup mechanisms such as tape drives have a disturbingly high failure rate.

We believe these are some of the questions your IT support people should be asking AND for which they should have solid answers.
Information Technology systems have become the lifeblood of businesses both large and small. For a high percentage of entities if their computer systems are down they're severely impaired in their ability to function. That's a problem, isn't it?

We can be your partner in the solution and get your computer system investment working efficiently and producing the business value you expect.

Moreover with good planning and regular system maintenance down time can be virtually eliminated.

Our focus is to provide high quality IT services to small businesses that haven't the need or budget for a full time IT staff and provide these on an "on demand" basis and/or by service agreements.

Why you need regular maintenance and backups.

The two most expensive parts of a computer are the data it contains and the time of the person using it. Waste either one and you're wasting money.

Computers that are maintained for best performance yield numerous benefits being:
1. Routine things get done more efficiently yielding cost savings by making better use of everyone's time.
2. Are much less likely to experience costly data loss due to crashed hard drives and other malfunctions.
Even with maintenance sometimes stuff happens that is where backups come in:
1. If something ever does happen we will be able to restore your data quickly and painlessly saving you both time and money try to replace it.
2. If you physically loose your office (fire or whatnot) you have the peace of mind knowing that your data is stored with us and can be retrieved when needed.

Why we are big on security:
It can be a hostile world sometimes and it's no different when it comes to the Internet. Information Systems security is a necessity.
Good security planning needs to start at the Internet connection (gateway) and layer inward. Properly done it's virtually invisible to the your system users.
We can help whether you're planning a new network or securing an existing one.